Operations Customers Officer

Job description

• Ensure day-to-day operational support and control
• 1st point of contact for the customers 
• Provide ad hoc project support and answers to customers' questions
• Issue management and reporting
• Guarantee business continuity and customer satisfaction

Criteria

• Bachelor’s or Master’s degree
• Minimum of 1 year of relevant experience in a customer role
• Proven expertise in MS Office
• Familiarity with various IT tools
• Strong interest in finance and banking products (a plus)
• Languages: French and Dutch (excellent written and spoken communication skills) + English (good proficiency)
• Excellent communication skills, diplomatic and customer-oriented
• Able to work independently
• Stress-resistant and flexible
• Problem-solving skills
• Attention to detail and quality-oriented

Offer

Why join Evertys as a consultant?

At Evertys, we offer you an attractive package that includes: a competitive salary with great extra-legal benefits such as insurance (health and pension), monthly net expenses, meal vouchers, and 32 annual vacation days.

We act as a true partner, supporting your professional journey through regular evaluations, continuous training, workshops, and more.

At Evertys, you will be part of a real family of consultants in a friendly and collaborative environment: team breakfasts, remote working with colleagues, events, trips, and more.